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R.News September 2010

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Welcome to the September edition of R.News. We have exciting news to share with our readers, with the announcement that we were the recipient of two awards at the 2010 Australian Business Awards. These awards further reinforce our commitment to innovation and propel us on our path to being the market leader in the delivery of remuneration software.

Innovation Best Business Product

Other news and announcements covered in this edition of R.News include: the hot topic of innovation; an update on the Henry Review; a case study on AGL’s experience in implementing R.Review: an insight into adopting a holistic approach to managing remuneration; and an update on recent and upcoming Remesys events and news.

hrmedium

Latest News

2010 Australian Business Awards

We are very pleased to announce that Remesys was the winner of two awards at the 2010 Australian Business Awards:

  • Winner of the 2010 Australian Business Award for Best Business Product, for the development of R.Review Version 2 - our flagship remuneration review software solution.

  • Winner of the 2010 Australian Business Award for Innovation in our industry. Remesys was recognised for our outstanding achievement in Innovation and our professional contributions to the industry as a whole.

The Australian Business Awards are a national program honouring organisations that demonstrate the core values of business excellence, product excellence, sustainability and commercial success in their respective industries. We are very proud to have been the recipient of these prestigious awards.

Organisations that currently use R.Review to manage their salary and bonus review process include AGL, Bupa, Canon, Ericsson, Leighton Contractors, Mitsubishi, Oz Minerals, Pacific Brands, Pitcher Partners, QBE, Thales and United Group Resources.

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inbrief

The Henry Review & Superannuation

The Henry Review, the largest review of Australia’s Tax System in over 50 years, proposed 138 reform recommendations. From these 138 reforms, the Treasurer announced on 2 May only a handful of changes would be adopted.

The tax reforms will have varying implications depending on the size of the business and the industry sector. However the reforms to be adopted in the in area of superannuation will be equally applied to all businesses regardless of size or structure.

What has changed?

  • The Superannuation Guarantee rate will increase from 9% to 12% by 2020 (with staggered increases starting in the 2013-14 income year).
  • The Superannuation Guarantee age limit will be extended from 70 to 75 so that eligible employees aged between 70 to 74 will be eligible to receive SG payments.
  • The Government will provide a contribution of up to $500 for workers with incomes of up to $37,000.
  • Australian workers aged 50+ will be able to make superannuation catch up contributions where their superannuation balances are below $500,000. From 1 July 2010 they will also be allowed to double their concessional superannuation contributions to $50,000.

How will this impact organisations?

Prior to July 2008, many organisations adopted a total reward approach* to remuneration in order to ensure that they did not incur additional costs due to changes in the definition of superable salary.

Those organisations who have adopted a total rewards approach may be in a position where they are able to deduct the additional SG requirement from existing salaries. In this scenario, the employer’s costs are not increased and the employee, whilst earning the same total package, gets more super but less take-home-pay.

Those organisations who have not yet adopted a total reward approach and manage superannuation as a separate component outside of salary, will find themselves in the position where they have to fund the additional SG amounts on top of the already existing SG liability they carry. This could mean a considerable increase in cost, especially if the organisation has chosen not to cap SG payments at the maximum contribution level.

Is your organisation prepared for upcoming changes resulting from the Henry Review? What measures are you taking to ensure your employees understand these changes and how these changes impact them? Are you planning on amending your remuneration policies and pay practices to accommodate the upcoming SG changes?

You can post your comments in our R.Network forum on LinkedIn or send us a tweet @Remesys.

* a total reward approach refers to the process where all reward components are added together to provide employees with one package value

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hotopic

Innovation and the Impact on HR

A recent global study of nearly 1,600 senior executives by the Boston Consulting Group (BCG) has reported that many employers rank the need for greater innovation as a top strategic priority in 2010. The report, titled Innovation 2010: A Return to Prominence - and the Emergence of a New World Order, revealed that 72% of those employers surveyed reported innovation as a top-three priority for the 2010 year.

The report confirmed that whilst many companies may have taken a defensive stance last year during the economic downturn, in 2010, many organisations have recommitted to innovation and acknowledge its importance to their long-term competitiveness with 84% of respondents rating innovation as an important or extremely important lever in the organisation's ability to reap the benefits of an economic recovery.

The report findings also revealed that companies who had recently increased their innovation spending were more satisfied overall with the return on their innovation spending, compared to 2008/09.

Human resources teams have increasingly sought ways to streamline processes and practices, increase their efficiency and decrease their administrative work, all in an attempt to free up valuable time that can be better spent on adding value to the business. Implementing technology solutions to manage some of the more manual and time consuming HR activities is an effective strategy that is helping organisations achieve this goal.

Technology is constantly evolving and there are many software applications and tools available that cover the full range of human resource functions. Most companies now use some form of software to streamline and automate a variety of HR processes including recruitment, learning and development, performance management, HR metrics and, more recently, many organisations have implemented technology solutions to manage the company’s annual salary review process.

The salary review process has a significant impact on an organisation’s bottom line. Whilst the use of spreadsheets allows organisations to reach their destination, they make the journey a time consuming one that can often be fraught with errors, costly mistakes, limited transparency to managers and in the worst of cases, a return to the old perception of HR’s role in the business as one of an administrator.

There are many benefits that a web-based remuneration review software tool can bring to your organisation. R.Review, Remesys’ award winning remuneration system (named a winner of the 2010 Australian Business Award for Best Business Product) is a web-based system that streamlines the salary and bonus review process, providing an alternative to the cumbersome spreadsheet-based approach that many organisations still use to complete their reviews.

R.Review provides managers with secure access via a web browser to consolidated data including employee, market, budget, salary, bonus and performance data enabling managers to make informed salary and bonus decisions for their employees. R.Review provides a means to easily, accurately and consistently review and update employees’ remuneration.

More specifically, R.Review provides organisations with a number of features and key benefits. R.Review is a unique solution that:

  • Decreases administrative effort and time and enables HR to focus on strategic deliverables
  • Significantly reduces the likelihood of errors and significantly improves information security
  • Provides a streamlined process based upon each organisation’s unique requirements
  • Provides a centralised source of data
  • Is extremely easy and intuitive to use
  • Provides managers with a guided process to make recommendations
  • Provides customised alerts and notifications
  • Allows secure access anywhere, anytime
  • Provides a complete and transparent view throughout the process
  • Provides real-time reports in HTML, Excel and PDF
  • Tracks spend to budget, compliance against guidelines and review status
  • Provides an export function for additional data analysis
  • Ensures that data is secure and backed up
  • Can directly interface with other systems
  • Requires no IT infrastructure on the client side
  • Is designed, developed and supported by Remesys, a local Australian company
  • Integrates directly with R.Performance our web-based performance management system and will integrate will R.Talent which will be available in January 2011
  • Includes a powerful system administration toolkit, that:
    • Allows for easy updating of organisation hierarchies to accommodate today’s dynamic workforce
    • Provides shadow (‘impersonate’) access for administrators
    • Provides a detailed audit report to track every action made in the system
    • Automates salary letter generation

Organisations that adopt R.Review are adopting an award winning, innovative solution that provides them with a significant competitive advantage as their HR teams can focus on strategic management of the remuneration review process, while their management teams are provided with complete transparency.

"The implementation of R.Review, transformed efficiency of the salary and incentive review process, giving the process greater creditability in the eyes of the business and allowing the human resources team to improve their response times, service levels and value-add." Elizabeth Nunez, Director, Human Resources, Pitcher Partners.

"A material amount of time was saved by using R.Review. This allowed us to provide additional value-add to the business during the review and reduced the number of late nights, previously considered a necessary evil of a company’s review process" Glenn Cotterill, Reward and Recognition Manager, Canon Australia.

To arrange a demonstration of R.Review please contact Lara Kirschner on 0411 380 370 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

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rNETWORK

Sydney Wine Tasting Event

R.Network, the remuneration and benefits networking group facilitated by Remesys, held its first evening event with a wine tasting and networking event in Sydney on 20th May.

The evening was enjoyable and informative. The Wine Society provided delicious food matched to beautiful wines and many helpful tips on choosing the right wines. In his presentation, our guest speaker, Ian Bendall, General Manager Remuneration & Benefits at Thales Australia provided valuable insight into Thales’ approach to the management of their variable pay program, or more specifically, short term reward. Ian’s presentation generated a number of questions and further discussion on current remuneration priorities.

We extend our thanks to our host company, The Wine Society, who provided an ideal forum for attendees to meet and discuss topics of interest. A special thanks also to our featured speaker Ian Bendall.

Remesys would also like to thank Mo Rosa, Wine Educator, who thoroughly entertained and educated attendees in her myth buster - beer is best with spicy food!

R.Network is enjoying its second successful year and Remesys will continue to hold R.Network events in Sydney on a bi-annual basis. We encourage members to shape future discussions by letting us know what you would like to see on the agenda as well as the type of event you would like to attend.

If you are interested in finding out more about R.Network or you would like to register your interest in being part of an Australian networking group for remuneration professionals, please register your interest online.You can also join R.Network on LinkedIn.

Upcoming R.Network Events

Remesys will continue to hold R.Network events in both Sydney and Melbourne on a regular basis and we encourage members to utilise our LinkedIn group to share ideas and pose questions in between R.Network events.

If you would like to find out more about R.Network, are interested in hosting an event, or you are not based in either Sydney or Melbourne but would still like to be part of an Australian networking group for remuneration professionals, please register your interest online.

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rRECRUITMENT

 

Remesys Recruitment: Are you prepared?

As the 2010 calendar year has rolled into its second half, organisations have braced themselves for the "war for talent".

We recognise that finding the best remuneration and reward specialists can be challenging and a time consuming exercise. Remesys can assist your organisation with the recruitment of remuneration and human resources specialists.

Our specialist knowledge and hands-on experience in remuneration and benefits and our established network of remuneration and reward professionals enables us to provide quality candidates with the appropriate skills and experience to meet your specific requirements, irrespective of your company size or structure.

Through Remesys Recruitment, we are able to quickly and professionally react to your recruitment needs from permanent vacancies in your remuneration or wider HR team, to placing remuneration contractors for specific fixed term projects or to meet your short term requirements.

We currently have a number of highly skilled and experienced remuneration specialists available in Sydney, Melbourne and Brisbane.

For further information please contact Lara Kirschner on 0411 380 370 or at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

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infocus

Beyond Fixed Remuneration

With the ‘war for talent’ imminent, as employees feel more secure in their ability to pursue other job opportunities, those organisations who are yet to demonstrate their commitment to a holistic remuneration approach may be destined to be left behind...

Most organisations appreciate that a competitive fixed remuneration offering alone is not enough to attract high performers and retain their key talent.

When compensating employees for their efforts in the workplace, organisations have had to move beyond the basic remuneration package into the realm of comprehensive benefit offerings. In order to be of any real value to employees across a diverse workforce, with differing preferences and life stages, the offerings must be flexible, adaptable and practical.

As most organisations benchmark their fixed remuneration against industry or sector standards, benefits play a vital role in differentiating an organisation from its competitors. More recently, as salary freezes were enforced by many companies, attractive non-financial reward schemes became even more crucial.

There are many instances where organisations cannot compete on the basis of fixed remuneration alone. A well designed and executed employee benefits program can address competitiveness. Such programs are often found to richly enhance the offerings of not-for-profit organisations that need to explore creative ways to reward staff in the absence of an ability to pay large salaries.

The most important points to consider when establishing a remuneration framework that incorporates non-financial reward and a holistic approach to employee benefit offerings are:

  1. It is critical to understand and deliver to meet the unique needs of individuals

    Employees will each have their own wants and needs, and these will vary depending on a number of factors. This is particularly true in regards to their desires and expectations. Workforces today are diverse and multi-generational and it is important to cater to the needs of the individual. To this end, some organisations are undertaking segmented benefit offerings that are specifically targeted to meet the real needs of specific demographics. For example:

    • An individual with a young family may be interested in parental leave options, advice or support with childcare placements, family counselling, health insurance or discounted mortgage rates.
    • Graduates and other young employees may be interested in gym memberships or other health and wellbeing initiatives, social and sporting events, study assistance, additional annual leave and career breaks.
    • Older employees may be more interested in additional superannuation, retirement planning advice, transition to retirement programs or reduced working weeks.
  2. Time is valuable

    Most employees are time poor, so a valuable benefit is one that delivers employees extra time in their day. For example, onsite or nearby childcare may be the factor that means a young mother can return to working standard hours. For those with a long commute, flexible working arrangements such as staggered start and finish times or working from home can reduce or eliminate the amount of travel time required and employees can be fresh and focussed on the task at hand. Health club facilities or onsite classes may provide value to employees who want to exercise but cannot find the time.

  3. Financial reward isn’t the only option

    Reward does not have to be financially based to be attractive. Not all employees are motivated by money alone and there are non-financial reward options that present significantly greater value to some individuals than cold hard cash.

One of the greatest challenges organisations face is ensuring that their benefit offerings are both competitive and robust. A robust benefit scheme will include elements such as salary packaging options, parental leave, flexible work practices, a fair and effective recognition program and a performance framework that motivates employees to meet and exceed their objectives.

When developing a competitive suite of benefits, consultation with employees can provide the kind of feedback you need to ensure that you are on the right track. Consultation can be achieved through focus groups, working groups and employee surveys.

Communication is absolutely critical to the success of a benefit program, and low participation is one of the most frequently reported organisational concerns. Your company may have the most competitive and attractive benefit suite available, but if employees don’t know about it then it serves no real purpose. Creative communication is vital. Benefit expos, posters, orientation sessions and well-planned electronic communications will ensure your employees are aware of the benefits available to them.

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casestudyreview

AGL

AGL reflects on two years using R.Review, Remesys’ innovative web-based remuneration review software, to manage their annual salary and incentive review process...

“AGL used Excel spreadsheets previously for the remuneration review process which were time consuming to create and deliver to the business and prone to data errors. After the introduction of R.Review we were able to significantly decrease preparation time and data error issues. The business has appreciated the change and the professionalism of the product.”

AGL

COMPANY:
AGL

AGL is one of Australia’s leading integrated renewable energy companies with more than three million customer accounts.

INDUSTRY:
Energy & Resources


EMPLOYEES:
R.Review is used for 1,000 employees


SOLUTION:
R.Review replaced spreadsheets as a means for reviewing salaries and managing incentive payments in AGL's annual remuneration review process.


KEY BENEFITS:

  • Secure, web-based access to a centralised source of data;
  • Increased compliance with company pay for performance guidelines;
  • Flexibility to be used across multiple incentive schemes;
  • Leaders had visibility of their budget and total spend;
  • User friendly way to make and amend recommendations

The Need to Automate the Spreadsheet-based Process

Like many Australian organisations, AGL used spreadsheets to manage salary reviews and incentive payments in their annual remuneration review process. AGL’s Remuneration and Benefits team were responsible for producing these spreadsheets, sending them out to business leaders, consolidating multiple spreadsheets into a master version when they were returned and manually updating changes to employee data throughout the process.

Whilst spreadsheets offered the company an adequate tool for managing the remuneration review process, AGL was aware of how time-consuming and administratively heavy the manual process was. The remuneration team was spending so much time managing spreadsheets that their ability to focus on adding value to the organisation was compromised.

Seeking an alternative to the manual, spreadsheet-based management of remuneration reviews, AGL recognised that an online software solution would address their concerns and improve their execution of the process.

The Solution

AGL implemented R.Review, Remesys’ web-based remuneration review solution in 2008 to streamline the annual salary and incentive review process throughout the organisation. The system was then updated to suit their changing remuneration requirements for a second year’s implementation in 2009. R.Review provided AGL’s business leaders with secure access via a web browser to all the information required to complete salary and incentive reviews for their teams.

The Key Benefits

R.Review improved the remuneration review process for AGL and provided a number of benefits including:

  • Secure, role-based, online access to a centralised source of data;
  • Ensuring that leaders entered performance ratings before they were able to recommend salary increases or incentive payments;
  • Increased compliance with pay for performance guidelines;
  • Flexibility to be used across multiple incentive schemes;
  • Leaders had visibility of their budget and their total spend; and
  • Salary increase and incentive payment recommendations could be made and amended on a single screen.

The Experience

AGL was impressed by the level of service and understanding provided by the Remesys team during the implementation of R.Review and throughout the company’s annual remuneration review process. Business leaders at AGL were particularly pleased with the way R.Review simplified their involvement in the salary review and incentive payment process.

“It was satisfying to deal with the Remesys team who are experienced in the process and issues faced in undertaking a remuneration review.”
Michael Ziegler,
Head of Remuneration AGL

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rtraining 

Remesys Training

Remesys offer a range of practical remuneration and benefits training programs. The programs provide an environment for participants to learn and share ideas through practical examples, hands-on exercises and group discussion.

Feedback from Remesys training participants includes:
The course provided a good basis to commence my remuneration skills. It clarified the knowledge that I already had and helped me question current practices in my own work environment. - Cindy Marshall, Employee Services Consultant, ING Australia

Content was well structured and easy to follow. No unnecessary information - everything was relevant - Pearl Backhouse, HR Connect - Lloyds International

Follow this link to register your interest in any of our training events.

     

An Introduction to Remuneration & Reward Management

This full day course introduces participants to remuneration and benefits by way of theoretical instruction and activities that provide an opportunity for practical application.

To learn more about the course please click here

 

 

Developing Your Remuneration and Benefits Strategy

This full day course gives participants the know-how to develop, communicate and manage an effective remuneration strategy.

To learn more about the course please click here

A Practical Approach to Performance and Reward

This full day program arms participants with the knowledge required for a practical approach to managing employee performance and rewarding performance appropriately.

To learn more about the course please click here

A Competency Based Approach to Performance and Reward

This half day program provides participants with an understanding of the fundamentals of job evaluation and an appreciation of the important role job evaluation plays in an organisation’s remuneration framework.

To learn more about the course please click here

How to Develop an Effective Incentive Plan

This full day course teaches the principles of developing effective short and long-term incentive plans that motivate employees to achieve both business and individual performance objectives.

To learn more about the course please click here

Spaces in each course are limited due to the practical nature of Remesys Training programs.

Please complete a registration form or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

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